Burst pipe
Zone: Northside
Trade: Lead Tech · Plumbing
Window: 8:00–10:00 AM
Notes: Water in basement; shut-off found.
The workflow
From the first handoff to the next job.
This demonstration begins after a phone-answering system has captured a call. A dispatcher reviews the details, prioritizes safety, tracks a callback, and sees the day’s work.
01 / CaptureIntake
Choose a fictional problem and see its demo priority.
02 / ReviewSafety first
Show safety guidance before continuing.
03 / ConfirmRiley handoff
Review or edit the fictional details.
04 / OrganizePromise + route
Track sample callbacks and view job cards.
01 / After-hours intake
Start with the problem.
Choose a fictional issue to see its sample priority and trade.
This is a demonstration, not an emergency service.
Human review
A person reviews the handoff.
Sample classifications are illustrative. A production system would need owner-approved safety procedures, availability, and human confirmation.
Safety-sensitive selections show guidance before the demo continues. No real call is placed.
02 / Riley handoff
Review before anything moves.
A fictional handoff arrives prefilled. Change it or confirm it.
Fictional call notes
Demo Customer A · Northside
“Water in the basement, shut-off found.”
No real customer name, address, or phone number is used. Confirmation changes this page only.
03 / Callback promise
Keep the promise visible.
Sample ten-minute timers start when this page opens and reset on refresh.
Emergency
Burst pipe · Demo Customer A
10:00
Emergency
No heat · Demo Customer B
10:00
Safety first
Gas smell · Demo Customer C
00:00 · Overdue example
The timers do not monitor or place calls.
04 / Route cards
The next job, at a glance.
Fictional cards show information a technician might need on a phone.
No heat
Zone: Eastside
Trade: Lead Tech · HVAC
Window: 8:30–10:30 AM
Notes: Furnace stopped; home getting cold.
Water heater leak
Zone: Northside
Trade: Plumbing & water heaters
Window: 1:00–3:00 PM
Notes: Small drip; bucket underneath.
Drafts appear on this page only and cannot be sent.
05 / The day ahead
A clearer view of the board.
Example availability and a fictional calendar.
Demo technician availability
On callLead Tech · Plumbing
On callLead Tech · HVAC
On a jobPlumbing & water heaters
Off todayHVAC maintenance
Demo calendar
8:00 AMBurst pipe · Northside
8:30 AMNo heat · Eastside
1:00 PMWater heater leak · Northside
No real calendar is read or changed.
Demo boundaries: This page does not answer calls, send messages, dispatch technicians, make bookings, access a calendar, or set a price. All people, zones, jobs, and availability are fictional.
What works today, and what takes installation: Choose a fictional problem and see its priority and trade, safety guidance on the dangerous ones, a reviewable Riley handoff, callback-promise timers, route cards, and text drafts that appear on this page only. What this demo illustrates: how an after-hours call would move from intake to a dispatcher holding a clear next step, without the caller being lost. What requires installation: connecting your real phone line, your on-call roster, and your calendar — this demo books nobody and dispatches nobody.